Trademarks, Copyrights and Restrictions
All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Business Switch Pty Ltd, its related companies or by other parties that have licensed their material to Business Switch Pty Ltd. Material on www.taxfilenumberaustralia.com.au or any Web site owned, operated, licensed or controlled by Business Switch Pty Ltd is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Business Switch Pty Ltd. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Business Switch Pty Ltd copyrights, trademarks and other proprietary rights, and is prohibited.
Collection of personal information
- What kinds of personal information do we collect and hold?
The kinds of personal information that we collect and hold include names, contact details, date of birth, place of birth (such as country, state or city), passport details, visa details, government related identifiers such as Tax File Numbers (TFNs) and other information that is relevant to our functions and activities.
We do not use government related identifiers as our own identifiers.
While we do not collect sensitive information as such, your country of birth (which, when combined with other personal information could amount to sensitive information) is required for the purposes of TFN applications and is collected by us. Such information is collected with your consent when you submit an application for a TFN.
- How do we collect personal information?
We usually collect personal information directly from individuals.
In some instances, we may collect personal information about individuals from third parties, such as the Australian Taxation Office or publicly available resources to check information.
We may collect personal information from an individual's spouse as part of a TFN application.
We may also collect your personal information from your authorised agent who submits an application for a TFN with us on your behalf, such as, your partner, lawyer or accountant.
We may collect your personal information when you communicate with us, such as when you:
- make inquiries about us or our services or contact us for any other reason so that we can process, deal with and respond to your queries or other issues including any complaints; or
- submit an application for a TFN; or
- use our Website; or
- subscribe to a newsletter, fill out a form or survey, enter or participate in any promotions; or
- call our call centre. Your call may be recorded by us for quality review purposes.
Any personal information collected on our Website will state to the user that personal information is being collected.
- What happens if you do not provide your personal information to us?
If you do not provide personal information that we request in connection with our activities, we may not be able to provide our products or services to you.
- Why do we collect, use, hold and disclose your personal information?
We collect, use, hold and disclose your personal information as necessary for purposes directly related to our functions and activities, including:
- names, contact details and TFNs, to provide our services to you and information about our services; and
- names, contact details, transaction and experience information such as information on your transactions and our communications with you, for direct marketing including promotions and newsletters.
We track traffic patterns throughout the URL registered to us.
We use "cookies" on our Website. A "cookie" is a small amount of information which is transferred to the hard drive of your computer and which can identify your web browser, but not you. If you want, you can disable your web browser from accepting cookies. If you do so, you can still access our Website, but not all services may be available.
We may automatically collect general statistical information on our Website about visitors to our Website, such as IP addresses, browsers used, dates visited, pages visited and number of visitors. However, such information does not refer to individuals by name or their contact details. We use this data in aggregate to improve our Website. We may provide such aggregated data to third parties, but in so doing, we do not provide personal information without the individual's consent.
Will we disclose personal information to anyone else?
Business Switch Pty Ltd collects personal data for the purpose of providing a specific product or service requested by the customer. Certain information may be required in order to provide this product or service, such as full name of customer and recipient, authorised users, e-mail address, billing address and contact phone numbers.
The information collected may also be used to inform the customer of additional products and services, which may be of interest to them. All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.
Do we disclose personal information overseas?
Business Switch Pty Ltd will not disclose any personal information such as your name, address, email, telephone number to any other person or organization, unless they are a nominated representative authorised to act on Business Switch Pty Ltd’s behalf in processing your application, they are a government organisation responsible for approving ABN applications, or unless required by law to disclose such information. Furthermore, under no circumstances will Business Switch Pty Ltd sell or receive payments or services for disclosing customer’s personal information to any partner or external company.
Unsubscribing from our marketing materials
Dealing with us anonymously or using a pseudonym
Business Switch Pty Ltd customers have the right to remain anonymous except in circumstances where personal information is required to complete a credit card or account transaction. Business Switch Pty Ltd will not disclose the sender information to the recipient unless specifically requested to do so by the customer.
In email communications, there has always been, and always should be, an expectation of privacy between the sender and the intended recipients of a message. Privacy is compromised, however, if personal information or private email content is shared with parties other than the sender and intended recipients without their consent. Business Switch Pty Ltd does not share or reveal email content or personal information with third parties. Email messages remain strictly between the sender and intended recipients.
Access, Correction and Removal of your Personal Information
You may seek to access or correct your personal information at any time by contacting the Privacy Officer by email to firstname.lastname@example.org or by mail to the 'Privacy Officer, Level 27, Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000.
Business Switch Pty Ltd customers can elect to receive the Business Switch Pty Ltd e-specials by joining as a Business Switch Pty Ltd member and opting to receive our plain text or HTML email. At any stage, should you wish to stop receiving any of these promotional emails, simply click on the “Unsubscribe” link at the bottom of the email, or login into the members area and tick the Newsletter option as “None”.
If you are having difficulties accessing the site or parts of the site check that:
- Your cache is cleared
- You haven’t bookmarked secure pages
- You have refreshed the page
Business Switch has partnered with PayPal to supply the payment gateway for our services. The following information is supplied by Paypal:
PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It’s accepted by merchants everywhere, both on and off eBay.
Is it safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
For more information on PayPal, please visit www.paypal.com